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EPR stands for Electronic Patient Record. It is a digital system that holds clinical information about patients and makes it available to the staff involved in their care. For Norfolk and Waveney’s three acute hospitals, it will be one shared system - the same record available across all three sites.
The system is MEDITECH Expanse. Huron Consulting Services UK is supporting our EPR programme team with the way the system is designed to build an EPR tailored to Norfolk and Waveney patients.
The current planning assumption is late Spring 2027. That is not a confirmed date and we will continue to review this as the programme progresses. We will only go live when the system is ready and it is safe to do so. The programme will communicate a clear and detailed timeline as soon as it has been confirmed.
A super user is a colleague from your own area who gets extra training and helps the rest of the team during and after go-live. Because they know both the system and your day-to-day work, they can answer questions and feed common issues back to the programme. Some may get extra permissions to help sort access problems on the spot.
The programme knows staffing changes, rotations and agency use create training needs at different times, and the plan is being built to accommodate that. The aim is that anyone using the EPR is trained before they use it. Specific arrangements will be confirmed and shared.
No. The aim is to reduce time spent searching for information, chasing records or documenting the same information more than once, giving you more time to focus on patient care.